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Members of Caesars Entertainment’s popular player loyalty program, Total Rewards, have been champing at the bit for the next iteration of the company’s mobile app, and it appears they need champ no further.
The new app is called Play by Total Rewards, and it’s free at the iTunes store. Or possibly it’s just called “Play.” By Total Rewards. Let’s not get stymied with details, shall we?
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The brand new app appears to be in a testing phase, as no official announcement of the app has been made. We’ve got a first look!
The Play by Total Rewards app has flown under the radar, but this blog flies even lower.
The only way we knew about the new app was a message on one of the interactive digital kiosks at The Linq (see below). Guests are prompted to have a top secret app link e-mailed or texted to their phone.
Somebody’s trying to slip a soft launch by us, but we refuse to be slipped by. (Note: That big, red arrow probably wasn’t there in real life.)
The first caveat of the Play by Total Rewards app is it is for the iPhone only, and requires that the phone be using iOS 7.0 or later. Our first hurdle leaped (we were looking for a reason to do an update, but it’s an app design pitfall to create an app which can only be used on the latest operating system, on a specific device), we dove headlong into the app.
This app is the first from Caesars Entertainment which covers all its 40-plus destinations across the country. We chose the Las Vegas region, because really, is there an anywhere else?
Sorry, other, less fun, places. Thanks to our eagle-eyed reader Steven Brown for noting the Harrah’s associated with New Orleans is actually Harrah’s Las Vegas. D’oh!
The app prompts users to log in with their Total Rewards number and password. We weren’t able to log in, despite resetting and double-checking our password. (The only review we could find on iTunes also mentioned the person couldn’t log in.) Given this app has “Total Rewards” in the name, we assume this glitch will be fixed soon.
A welcome screen has an expandable set of “cards” featuring some offerings from Caesars Palace. We assume these are featured on the app’s home screen because Caesars is the premier resort in the Caesars Entertainment portfolio in Las Vegas.
Caesars Palace can be quite a diva.
Poke at the three lines in the upper left and the main menu of the app appears, with these sections: Hotels, Restaurants, Shows, Nightlife, Things to Do and My Favorites.
Sverige automaten casino. All the categories have some map and location functionality, and the Hotels section pulls up all the hotels in the Caesars Entertainment family.
Caesars Entertainment has nine hotels in Las Vegas.
When you select a specific hotel, you get some basic information about the hotel, as well as the ability to book a room. (If you choose to “Book Now,” you’re basically sent to a mobile version of the hotel’s Web site.)
Wouldn’t it be cool if you hit “Book Now” and got an actual book? Books are those things people read before the Internet.
The hotel pages are light on useful information. They include check-in and check-out times, the numbers of restaurants and shows at the hotel (with no easy way to get details, although they exist in other parts of the app), and links to the hotel’s social media channels like Facebook and Twitter.
The Restaurants section is comprehensive and again has map functionality. Even if you’re not a Las Vegas expert, with this app, you’ll be able to act like one. Not that we’d know anything about acting like a Las Vegas expert. Ahem.
A buffet of dining options. Including, you know, buffets.
This section also boasts some pretty sweet filtering capability. You select a price range, cuisine and hotel (or hotels), and the app cranks out all the restaurants that match your criteria. This is easily the most robust and useful component of the Play by Total Rewards app, in our humble and always-accurate opinion.
Again, the information about the specific venue is on the light side, but hours of operation and attire suggestions can be helpful. The restaurant pages do have phone numbers, so that’s handy for making reservations.
Next up: Shows. We’d love to show you that part of the app, but it crashed every time we tried to go into that section. Sort of supports our assertion the app is still in the soft launch phase.
Moving on!
The Nightlife section is straightforward, with listings of bars and lounges across town (no filtering, you get everything, in alphabetical order).
Things to Do is a catch-all for everything else, which, given that it’s Las Vegas, covers a lot of ground. Thankfully, there a filter in Things to Do.
If you didn’t go forth and filter before, do it here. And shame on you for not doing what we say the first time.
It appears the creators of the app got a little sleepy at this point, because what in the world is a “property feature,” and how is that a thing to do?
There’s a “Promotions” category, and while not fully fleshed out, this could be a great way to stay abreast of hotel promotions at your favorite casinos. As with most travel apps, a key component of success is keeping the information fresh and complete. Our favorite Las Vegas app, Vegas Mate, prides itself on frequent updates, so we’ll have to see how the Play by Total Rewards app fares. (Another bonus of Vegas Mate is it covers all of Las Vegas.)
The Play app has a Favorites section, too. So, as you’re browsing for restaurants or things to do, you can give those items a heart, and the app conveniently collects them on one page for you.
If you tap on the human head icon, you get into a Guest Services screen.
Just a couple more things to cover. Stop nodding off.
Here, you can call or e-mail your questions to customer assistance. We didn’t try it, but if this works as it appears to, it could come in handy.
There’s also an Itinerary page accessible here, in case you missed the Favorites page, because they do exactly the same thing.
That’s about it. We suspect that once the Total Rewards log-in problem is resolved, the app will also be a convenient way to view one’s Total Rewards points and access offers specific to one’s tier status.
This new app covers a lot of ground, and has several useful features. It misses the opportunity to be more useful and relevant by not providing a way for people to share reviews (as the Vegas Mate app does), but companies are reluctant to do that because people don’t always say what the company would like them to.
Don t pass craps. The lack of substantive content, or authentic, trustworthy reviews and descriptions (as opposed to marketing fluff), are some of the key reasons self-serving corporate apps so seldom gain any real traction, and why they’re often little more than glorified virtual brochures.
Still, this is easily the best app from Caesars Entertainment to-date, and we suspect refinements and tweaks are still being made, and improvements will be ongoing.
It’s free, so take the new Play by Total Rewards app from Caesars Entertainment for a test drive and let us know what you think.
Casino comps have become almost mythical. So many gambling experts write about casino comps that players grumble the casinos are giving out fewer comps than before.
Earn Vegas Rewards App Login
That is most likely true; as more people flock to casinos, the properties don’t need to create expensive incentive programs.
My dad remembers when a Las Vegas casino offered free hotel rooms for anyone who would visit Vegas in the 1980s. He doesn’t remember which casino that was, but my guess is that it was Steve Wynn’s The Mirage. At the time, it was the most expensive casino in Vegas.
The Mirage was built on a seven-year financing deal, and it paid off the loans in less than two years. People were stunned. Corporate gaming had finally arrived as a big business.
Casinos make their money on the games. They only build hotels so that players have someplace to sleep and clean up in-between gambling sessions. They only build restaurants so that hungry players get back to gaming as soon as possible.
It makes sense that players should be awarded discounts on as many non-gambling activities as possible. That creates a more valuable experience for the visitors and their families.
Comps exist, and they will never go away. But you’re not likely to be handed a free hotel room in the near future. The casinos reserve the biggest freebies for whales.
So how can everyone else get more free stuff if the casinos are cutting back?
Here are the latest ways to improve your earn rate on comps.
1 – Take Advantage of Players Club Special Offers
The basic comp program for every land-based casino is their member rewards program. The player cards are a 2-edged sword. They not only award us points for playing time, but they track our activities.
Casinos plan their gaming and future rewards around our activities. One year my wife and I counted no less than six casino member rewards cards for each of us. We were playing that often at the casinos.
That was when I began to look at reward programs differently. I asked myself why it took so long for us to earn anything more than a sandwich.
The answer was right in front of us.
We were dividing our time between too many casinos. And, honestly, a couple of those rewards cards were for out-of-state casinos. We just signed up automatically.
The casinos win by not having to pay you any comps at all. That’s not a reason to not join a member’s program. It’s a reason to play at fewer casinos.
To get to the better rewards, players must spend their time at as few casinos as possible. Variety is not only the spice of life. In towns where three or more casinos compete directly against each other, the casinos are paying off fewer rewards per capita.
When deciding which will be your favorite casino, weigh the differences in rewards programs along with other factors like game choices, parking, distance, and prices for their amenities.
Reward programs may differentiate between “status credits” and “rewards points.” Players need to earn status credits to advance to higher tiers. They redeem rewards points for discounts or freebies.
2 – Visit Casinos When They Offer Great Promotional Discounts
Here’s a simple example:
In August 2019, Caesars Palace in Las Vegas offered two complimentary breakfast buffets at the Bacchanal. At the same time, they ran a semi-annual sale, discounting hotel rooms by 25%.
Looking beyond the semi-annual sale, their benefits program page has a chart laying out what the four status levels give you. Just scanning reviews on TripAdvisor, I found people raving about the discounts and freebies they got for having achieved Diamond Status.
3 – Ask Friends to Transfer Credits They Won’t Use
Some rewards programs, like Caesar’s Rewards, allow players to gift credits to other program members. Clash of queens game. The rules may vary, but people who only visit casinos on rare occasions may have friends who visit more often.
It doesn’t hurt to ask someone you know well to transfer their rewards points to your account.
By the same token, parents can gift their children rewards points. A single donation can bump a player up from Gold tier status to Silver-tier status. Silver-tier program members get a 15% discount at Caesar’s shops.
Study the rewards program rules carefully. Understand what you’re asking for before you do anything. The last thing anyone wants to do is inadvertently violate the rules.
Las Vegas Rewards Program
The casino’s rewards program staff will explain what is allowed and what is not. If transfers are available, they should be mentioned in the rules.
4 – Limit Play to High Reward Games
This should be obvious to anyone who understands how rewards points are scored. The more money you wager, the more points you earn.
In most casinos, the earn rate for points is the same across a majority of games. I’ve noticed that table games may set special limits. Players earn points at a lower rate on certain types of wagers.
The other side of that coin is to watch your gambling budget. Playing games with a lower house edge like blackjack and baccarat helps you accumulate more points because your money lasts longer.
Players who only want to play slots should find machines with the highest theoretical return to player.
Video poker and video blackjack games may offer multiple points for multi-hand games.
Check the rules on display before assuming that is the case.
It may also pay to do some basic math. One gambler realized that the Seminole Hard Rock casinos in Florida were awarding points at different rates on different slot machines. That’s an interesting story but not very useful if only a few casinos are doing this.
Without taking away from the fun experience, choosing the game that takes the least money or awards the most points and credits is an easy way to earn more comps.
If you’re not sure which games award better points, assume they are equal and play the games that have the best RTP.
5- Make Larger or Riskier Wagers
Players who only bet the minimum may be cheating themselves out of rewards points and credits.
While it makes sense to be conservative when playing with a small bankroll, raising the bet after a nice win is a way to increase the comps earn rate.
Some games may award points at a higher rate for larger bets. As always, check the rules before assuming that is so.
And when feeling lucky players can try wagering on high house edge games. The points may be awarded on the basis of the house edge. That was probably how the Seminole Hard Rock casinos in Florida adjusted their rewards points per game.
Some players feel that busy table games may cheat them of points. The pit boss may not always enter the right numbers into the system for players with cards. In a busy casino, the slot games you can play and video card games are more reliable.
By trading a little bit of player advantage for a high house edge, the comps come in faster. And a player needs a little variety to keep the experience fun and exciting.
6- Gambling Is Not Always Required
When traveling for business, staying at a casino hotel may earn points and status credits. If it fits the business budget, players can rack up points for use at a later time by staying at their favorite casinos.
Local residents often eat at the restaurants inside the casinos. Anyone who lives and works in Vegas can earn points throughout the year by signing up for a rewards program and eating lunch at the buffet or sandwich shop.
Resisting the urge to play a game or two on lunch break takes a little discipline. But the reward becomes sweeter as the unused points grow larger.
Conclusion
One tip circulating on the Internet is to trick pit bosses into recording higher average bets than you normally play. Say you sit down at a blackjack table. The minimum is $25, so you bet $100 until the pit boss enters your average bet into the system. Then you drop to the minimum.
This is a cheap, cheesy way to earn points. And there are other tricks, too.
I don’t endorse any attempt to game the rewards system. Maybe some casinos let it slide, but there is no reason to be greedy with comps. They are still freely offered and available everywhere.
Comps are a natural competitive business practice. The comps may evolve over time, but players should look forward to enhancing their gaming experiences with as many discounts and free offers as possible.
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Even if you only qualify for free valet parking, accept it. That makes the time spent in a casino a little more fun.